Children's Bedding | Children's Comforters at Home-and-Bedroom.com
Children's Bedding | Children's Comforters at Home-and-Bedroom.com

Address: 18803 Cove Bend Lane, Cypress, TX 77433
Phone: 800-594-2130

No sales tax and free shipping everyday. Sales tax charged only in Texas.

About Home-and-Bedroom.com:

Our Mission Statement

Our goal is to provide the highest quality furniture at unbeatable prices* to our customers, with incredible attention to detail and customer service. We have been in business for over 25 years and on the Internet since 1998. In an age when purchasing on the Internet can be impersonal and orders are handled by extremely large corporations that have numerous Web based stores, and customer service centers located outside of the U.S., we strive to give quality attention to each purchase and follow through to delivery on every item.

We guarantee 100% Customer Satisfaction

We want you to be 100% satisfied with your purchase. If you are unhappy with a purchase, you can send it back within 15 days of receipt for an exchange, credit, or refund of the cost of the item. You must contact us first and obtain a Return Authorization Number. (please see our Return Policy for more information)

Better Business Bureau

Home and Bedroom is a proud member of the Better Business Bureau, and we adhere strictly to their rules of business standards and ethical business practices. By clicking on the Better Business Seal in the upper right hand corner of every page you can see that in our more than 25 years in business we have a perfect record.

Purchasing Online

You can make purchase online 24 hours a day, 7 days a week, 365 days a year. However, we will be happy to take your order over the phone and answer your questions at 800-594-2130 from 7am - 7pm M-F PST.

Security Standards

We use 128 bit encryption in all our transactions to ensure the highest level of security for all of your personal information used in checkout. Our security systems are checked and monitored everyday and we display a seal that is updated along with the site checks made every day. Your information is secure with us and we will never rent or sell it to another company.

No Sales Tax*

We don't charge sales tax, with the exception of in the state of Texas.

Low Price Guarantee*

We try to have unbeatable prices! If you find a lower advertised online price than ours for the exact same item, send us a link to the item and we will do our best to match it!

You should know that some online discount stores are selling returned or open box items. We get numerous calls from buyers who have gotten a lower price from another website, but find they are unable to get service for broken or missing parts from the website they purchased from. We promise you factory fresh products with outstanding service at fantastic prices.

Our products all have free shipping included. All comparisons must be for new, unopened items and include the shipping charges. This offer doesn't include discontinued items, close outs, or auction websites.

Shipping

Smaller packages may be shipped by UPS, or Federal Express. Larger packages will be shipped by experienced Freight Companies that move and deliver furniture every day. All items are shipped to the lower 48 states. Some items are also shipped to Canada and they are marked accordingly. We don't ship outside of these areas.

Cancellation

Items that have been ordered are processed as quickly as possible to assure their speedy delivery to your home. Purchases can be canceled the same day as ordered with no charge, provided they haven't already been shipped or custom work hasn't begun on them. Items cannot be considered canceled until acknowledgment from Home and Bedroom has been sent out. If an item can't be canceled, it can be returned according to the return policy below. Cancellations may be subject to a cancellation charge.

Delivery

Once arrangements have made for delivery, it is important to be available at the appointed delivery time or cancel that appointment far enough in advance to avoid any extra charges. All charges due to a missed delivery appointment will be charged to the customer at the delivery company's rates.

Damage

All shipments are well packaged to prevent damage during shipping. On rare occasions, boxes may arrive with damage. It is very important that you follow the following guidelines when receiving packages that show damage.

If the packaging or furniture has any damage that can be seen, no matter how slight, open the package before the driver leaves and examine the furniture. If you find the packaging damaged, note the nature of the damage on the delivery receipt. If any furniture is damaged, refuse the delivery of the damaged items and write on the delivery receipt "Refused Because Item is Damaged" and detail the damage.. Keep a copy of the delivery receipt and contact us within 24 hours. If you find damage after opening an undamaged box, be sure to inform us within 24 hours of delivery. It is important to email any requested documentation to us within 48 hours.

Any damage not documented as noted above or not reported within 15 days of receipt will not be reimbursed. It may be necessary, in some cases, to send us pictures of the damage, so we can assess the best way to resolve the problem.

Returns

You may return your purchase if you are unhappy with it within 15 days of receipt. Any returns must be in their original packaging. You must have an authorization number before you return any item. Items cannot be returned once they are assembled. Shipping charges cannot be reimbursed, and you will be responsible for the actual shipping costs to deliver and return the item. Your credit card will be refunded once the manufacturer receives the returned item. The manufacturer's policy will determine any restocking fee. Items which a carrier returns because they are undeliverable will be treated the same as returns. Items returned without a return authorization number may not receive credit. We are sorry, but we don't accept returns on South Shore Furniture due to the manufacturers policy.

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